Our Quality Policy


Our Quality Policy

Commitment to Achieving the Highest Quality Standards

Makbaş LTD. ŞTİ. has placed quality at the center of its business processes and is committed to providing our customers with the best products and services. Our quality policy is based on fundamental principles set to ensure customer satisfaction and achieve the highest standards in the industry.

Core Principles of Our Quality Policy:

  • Customer Focus: We continuously collect feedback and make improvements to understand and meet customer needs and expectations. We prioritize customer satisfaction.
  • Quality Management System: We implement a quality management system that complies with international standards to continuously improve quality. We include all our employees in this system through ongoing training and development.
  • Compliance with Standards: We apply strict control and inspection processes to ensure that our products and services meet quality standards. These processes are regularly reviewed to meet our quality goals.
  • Innovation and Continuous Improvement: We continuously review our business processes and products, seek innovative solutions, and make improvements. We follow best practices to enhance quality.
  • Transparency and Honesty: We adopt the principle of transparency and honesty in our quality processes. We demonstrate open communication and ethical behavior in all our activities.

Our quality policy forms the foundation of Makbaş's success in the industry. We continuously review and improve this policy, ensuring that customer satisfaction and quality standards are always maintained at the highest level.